eSimply FAQs

What is eSimply?

eSimply is a Web application that allows for the easy implementation of bulk email campaigns.

Do I have to sign a contract to use eSimply Online?

eSimply is a pay-per-broadcast service that does not require a contract. You will need to accept an end user license agreement. Otherwise, no monetary contract is required.

How much does it cost to establish an account?

Establishing an account is free. All you need to do is register for an account and you’re ready to go. It’s that simple. No set-up fee is required.

How often do I receive a bill?

Never!! With eSimply, you pay on a per-broadcast basis. We will send a Paid-in-full invoice upon request.

Can I get an estimate of how much my broadcast will cost?

Yes. eSimply provides you a pre-launch cost summary.

Is it possibly to send a proof to more than one person?

Yes, up to 10 people.

Am I required to have an opt-out link on the bottom of my emails?

Yes. This shows that you are a reputable email marketer. It also keeps you in compliance with the CAN-SPAM Act.

How long does it usually take for me to receive clearance to send an email?

Why must eSimply clear my email broadcast before it’s sent?

This is to differentiate legitimate email marketers from spammers as well as for security concerns. Protecting our clients is of utmost importance. Once your job is submitted for distribution, an eSimply administrator will review a proof of its content before launching the broadcast. Please note: eSimply.com reserves the right to refuse service to anyone attempting to promote questionable products or behavior that is considered spam or otherwise. If you’re complying with the law in sending legitimate email (translation: not spamming), you’re good to go. If your job is flagged for any technical reason(s), you will be notified and provided suggestions on how to remedy the issue. Our objective is to assist our clients in every way possible. But, if you’re sending unsolicited email (translation: spamming), we will refuse your business. Bottom line, if you’re a spammer, go elsewhere!

What types of files can be sent using eSimply?

• .PDF (with hyperlinks)
• .DOC/.DOCX/.PPTX (with hyperlinks) eSimply can convert these files, but we suggest you convert these to PDF files on your own computer if possible.
• .TXT Basic text file if you are sending a simple message via our WYSIWYG editor

What if content has not yet been built for my email?

• Canva.com (Free or Paid account) We suggest using a FREE template design service called Canva. Canva allows saving these as Print-Ready PDF files which work great with eSimply.com The "Newsletters" templates Canva has available are typically 1-2 pages. You can insert additional pages. eSimply has a 32-page limit. Within the Canva interface you will find the button which allows hyper-linking elements within your selected design to external locations on the internet. Please be aware if you do not have a Canva Pro subscription, there may be a small fee to download some of the templates as they sometimes charge for licensed photography/clipart. To avoid these Canva licensing fees, you can supply your own imagery. Once you have downloaded the PDF you can return to eSimply.com to finish sending your email broadcast(s).
• eSimply WYSIWYG Editor (Good for basic text/image emails)

Can I do any merging of text within the emails?

To personalize your emails, you can insert placeholders into your HTML source such as {First} and eSimply will prompt you to match these merge fields with available fields in your selected databases. You may also use merge fields in the subject line, from email address, reply-to address, and hotspot links.

To specify a default value for records that lack a value for a given merge field, use the following syntax: {First|Valued Customer}.

Additionally, you can use the ~Prepend: and ~Append: options to insert text before or after the merge field. These will be applied only if the email address is not blank and no default value has been set.

An example of its full functionality is: {~Prepend:Hello |First|~Append:, }It's testing time at Mandarin Middle School! which yields either result below:

It's testing time at Mandarin Middle School!      (If First name does not contain a value)
Hello Bob, It's testing time at Mandarin Middle School!      (If First name matched is "Bob")

Email List Management

Email lists contain the email addresses of the recipients of a given email job. You may upload an email list in either Excel or CSV (comma separated value) format. Alternatively, you can create, edit, or delete individual entries in your email list. eSimply automatically removes problematic entries from your email lists.

Does eSimply and/or its parent company, MultiplePath Communications, share my personal information as well as the personal information of the recipients on my address lists with third-party vendors?

Absolutely not! MultiplePath Communications has been in business for more than 25 years by providing our customers with the highest standards in the industry. We do not sell or share your personal or business information with anyone, no exceptions.

FREE Assisted Online Help

If you get stuck using eSimply, we can help with a remote web browser session. To request free help, download the remote streamer application at: sos.splashtop.com, install the SplashtopSOS.exe application, and call us at 1-713-735-5100 with the 9-digit session code it will display.

Why does eSimply allow adding more than one "Email From" address?

Using additional “From” email addresses can boost your delivery success rate and let you send more emails in less time. For best results, add at least one supplemental address from a different provider than your primary account. For example, if your main address is through Google G-Suite or Gmail, include a non-Google option such as Zoho Mail or ProtonMail.

Alternatively, from the Sending Schedule page, you can choose to “Augment your From Sender’s Addresses (FSAs)” by using a shared pool of pre-warmed sender addresses. This increases your sending capacity and improves deliverability, and is especially recommended for accounts with little or no sending reputation.